If for any reason you would like to cancel your order, this can be done anytime up to 10 days before the specified date of delivery/collection. For example, if you have ordered a turkey to be collected on Christmas Eve then you must have cancelled the order by the 14th December. A full refund of any money received from yourself will then be issued within 48 hours. If an order is cancelled after this time, we will deduct an administration fee of £20 from any refund.
At Stoke Farms Ltd, we pride ourselves in producing top quality produce and want you to be 100% satisfied with your order. We ask that you check your order on delivery / collection and if for any reason you are not totally satisfied with your goods, please contact us immediately giving us the opportunity to rectify any issues.
Due to the perishable nature of our fresh produce, we cannot accept any returns unless deemed faulty and returned the same day as collection / delivery.